Terms & Conditions

Last Updated: [7/9/2026]

1. Agreement to Terms

These Terms & Conditions ("Terms") govern your use of www.granatti.com (the "Site") and your purchase of products from Pom Royale LLC, a Texas limited liability company doing business as Granatti ("Granatti," "we," "us"). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

2. Products

All products are described and photographed as accurately as possible. Natural products vary — juice color, sediment, and taste may differ slightly between batches. Natural sediment in unfiltered products is normal and not a defect. We reserve the right to limit quantities, discontinue products, or correct pricing or descriptive errors at any time, including after an order is placed (in which case you will be offered a full refund).

3. Pricing & Payment

All prices are in U.S. dollars and exclusive of applicable taxes and shipping unless stated otherwise. Payment is processed at the time of order through our third-party payment processors. We do not store your full payment card details.

4. Subscriptions

Subscribe & Save orders renew automatically at the selected interval at the then-current subscription price until canceled. You may skip, modify, or cancel your subscription at any time before your next renewal date through your account or by emailing support@granatti.com. Cancellations take effect for the next billing cycle; orders already processed follow our standard shipping and return policies.

5. Shipping

Shipping terms, processing times, and delivery areas are described in our Shipping & Return Policy, which is incorporated into these Terms. Risk of loss passes to you upon our delivery of the products to the carrier, though our satisfaction guarantee still applies to items damaged in transit.

6. Returns & Refunds

For food safety reasons, we do not accept physical returns of food products. Our satisfaction guarantee is described in our Shipping & Return Policy, which is incorporated into these Terms.

7. Food & Allergen Disclaimer

Our products are fruit juices and fruit-based products. Please review ingredient and nutrition information before consuming. Statements on this Site have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Content on this Site is for informational purposes only and is not medical advice; consult a qualified health professional regarding dietary questions or conditions.

8. Intellectual Property

All content on this Site — including the Granatti name, logos, label designs, photography, and text — is owned by or licensed to Pom Royale LLC and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without our prior written consent.

9. User Conduct

You agree not to use the Site for any unlawful purpose, to interfere with its operation, or to attempt to gain unauthorized access to any systems or data.

10. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT AS EXPRESSLY STATED IN OUR SATISFACTION GUARANTEE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, POM ROYALE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless Pom Royale LLC and its members, officers, and employees from any claims arising out of your violation of these Terms or misuse of the Site.

13. Dispute Resolution — Binding Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

(a) Informal Resolution First.

Before filing any claim, you and we each agree to first attempt to resolve the dispute informally. You must send written notice of your dispute to Pom Royale LLC, 1401 Greengrass Dr, Suite F12, Houston, TX 77008, or support@granatti.com, describing the nature of the dispute and the relief sought. We will do the same for disputes we raise with you. If the dispute is not resolved within sixty (60) days of receipt of the notice, either party may proceed to arbitration. Completion of this informal process is a condition precedent to initiating arbitration.

(b) Agreement to Arbitrate.

You and Pom Royale LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any products purchased from us — whether based in contract, tort, statute, fraud, or any other legal theory — shall be resolved exclusively through final and binding individual arbitration, rather than in court, except as provided in subsections (c) and (h). This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

Either party may bring an individual claim in small claims court in a jurisdiction of competent venue, so long as the claim remains in that court and is pursued only on an individual (non-class, non-representative) basis.

(d) Arbitration Procedure.

The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, as modified by this Section. The rules are available at www.adr.org. There shall be one arbitrator. For claims of $25,000 or less, the arbitration shall be conducted on the basis of written submissions unless the arbitrator determines a hearing is necessary or a party requests one; any hearing may be conducted by telephone or videoconference unless the arbitrator finds an in-person hearing is required, in which case it shall take place in the county of your residence or another mutually agreed location. Payment of filing, administration, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules. Each party bears its own attorneys' fees and costs unless applicable law provides otherwise.

(e) CLASS ACTION AND JURY TRIAL WAIVER.

YOU AND POM ROYALE LLC EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. ALL CLAIMS MUST BE BROUGHT IN THE PARTY'S INDIVIDUAL CAPACITY ONLY. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party's individual claim.

(f) Delegation.

The arbitrator shall have exclusive authority to resolve all disputes regarding the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that the enforceability of the class action waiver in subsection (e) shall be decided by a court of competent jurisdiction, not the arbitrator.

(g) Blow-Up Clause.

f the class action waiver in subsection (e) is found unenforceable as to a particular claim or request for relief, then that claim or request (and only that claim or request) shall be severed from arbitration and may be litigated in the state or federal courts located in Harris County, Texas, while all remaining claims proceed in individual arbitration. If this entire arbitration agreement is found unenforceable, then disputes shall be resolved exclusively in the state or federal courts located in Harris County, Texas, and the parties consent to the personal jurisdiction of those courts.

(h) Injunctive Relief Exception.

Nothing in this Section prevents either party from seeking temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property rights or confidential information pending arbitration.

(i) Mass Filings.

If twenty-five (25) or more similar demands for arbitration are filed against us by the same or coordinated counsel or entities, the parties agree that the AAA shall administer the demands in batches of up to fifty (50) per batch, with a single arbitrator per batch and a single set of administrative fees per batch, proceeding sequentially. This subsection is intended to facilitate the efficient resolution of claims and shall not be construed to delay any individual claimant's right to relief.

(j) 30-Day Opt-Out Right.

You may opt out of this arbitration agreement (including the class action waiver) by sending written notice to support@granatti.com or the mailing address above within thirty (30) days of your first acceptance of these Terms, stating your name, address, and clear intent to opt out of arbitration. Opting out will not affect any other provision of these Terms. If you opt out, disputes shall be resolved in the state or federal courts located in Harris County, Texas.

(k) Governing Law.

Except for subsection (b), which is governed by the Federal Arbitration Act, these Terms and any dispute are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

(l) Survival.

This Section 13 survives termination of these Terms and your relationship with us.

14. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date reflects the current version. Continued use of the Site after changes constitutes acceptance.

15. Contact

Pom Royale LLC d/b/a Granatti [Business address — you have this on your label: 1401 Greengrass, F12, Houston, TX 77008] support@granatti.com