Last Updated: [7/9/2026]
1. Who We Are
This Privacy Policy describes how Pom Royale LLC, doing business as Granatti ("we," "us"), collects, uses, and shares information when you visit www.granatti.com or purchase our products.
2. Information
We Collect Information you provide: name, email address, shipping and billing address, phone number, and order details when you make a purchase, create an account, subscribe to our emails, or contact us. Payment card information is collected and processed directly by our payment processors; we do not store full card numbers. Information collected automatically: IP address, browser and device type, pages visited, and interactions with the Site, collected through cookies and similar technologies (see Section 6).
3. How We Use Your Information
We use your information to process and fulfill orders, manage subscriptions, provide customer service, send transactional emails (order and shipping confirmations), send marketing emails if you've opted in, improve the Site and our products, prevent fraud, and comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We share it only with service providers who help us operate: our website and e-commerce platform (Wix), payment processors, shipping carriers, and email service providers — each only as needed to perform their function. We may also disclose information if required by law or to protect our legal rights.
5. Marketing Emails
If you join our email list, you can unsubscribe at any time using the link in any marketing email. Transactional emails (order confirmations, shipping updates) are sent regardless of marketing preferences.
6. Cookies & Analytics
We use cookies and similar technologies for site functionality, analytics, and, if enabled, advertising measurement. You can control cookies through your browser settings; disabling them may affect Site functionality.
7. Your Privacy Rights
Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of targeted advertising. Texas residents have these rights under the Texas Data Privacy and Security Act. To exercise any of these rights, email support@granatti.com with your request; we will verify your identity and respond within the time required by applicable law. If we decline a request, you may appeal by replying to our decision, and we will respond to your appeal as required by law.
8. Data Retention
We retain order and account information as long as needed for business and legal purposes (such as tax and accounting requirements), then delete or anonymize it.
9. Security
We use commercially reasonable safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date reflects the current version. Material changes will be posted on this page.
12. Contact Us
Pom Royale LLC d/b/a Granatti 1401 Greengrass Dr, Suite F12, Houston, TX 77008, support@granatti.com